OUR NAME IS CHANGING, but we are still your local pool shop.
Now with BETTER ADVICE, RANGE, and PRICE!

Starting January 8th 2024, our diverse retail locations will come together under a single identity: Direct Pool Supplies.
Visit the Direct Pool Supplies website to learn how this will benefit you.
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CONTACT US TODAY
07 5537 3341

Pool Supplies Mermaid Waters and Pool Shop Mermaid Waters

With the goal of being the number 1 pool cleaners Mermaid Waters and pool supplies shop on the Gold Coast you can appreciate that at Active Pool Supplies we are keen to look after you.

  1. We provide friendly service at every opporunity.
  2. With an ethos of pool cleaning as if it were our own, you can count on Active Pool Supplies.
  3. You can trust that we are always on the look out for the best outcomes for our clients.
  4. Active Pool Supplies is able to provide every customer with the expert knowledge they need to maintain their pool.
  5. We have recruited and trained the best talent, and we have more than 200 years of combined pool service expertise in our team.
  6. So many years of experience means that there is little that we have not experienced or resolved.
pool cleaner Mermaid Waters

The Choice for Pools Cleaners Mermaid Waters

Our fleet of pool technicians is one of the largest on the Gold Coast, which means whether you're in Coomera, Robina, or anywhere in betwee, we're usually able to service you the day after you reach out to our team.

Quality Equipment And Supplies

Over a long period of time we’ve identified the best equipment and suppliers in the Australian pool industry. You can trust that we hand-pick quality products that offer value for money with the involvement of management and private ownership.

  • Onsite pool cleaners Mermaid Waters
  • Regular pool cleaning for Mermaid Waters VIPs
  • Pool leak detection and repairs
  • Clean up of green pools
  • Pool repairs Mermaid Waters and pool equipment installation
  • Removal of pool stains
  • Pool renovations Mermaid Waters
  • Commercial pool and body corporate pool service
  • Sales of supplies in-store
  • Pool equipment sold in-store
  • Water testing using state-of-the-art software
  • Chemical supplies Mermaid Waters
  • Advice and sales of pool pumps
  • Advice on heating
  • Pool cleaning equipment supplies
  • Spare parts
  • Pool blankets and rollers
  • Pool slides and games
  • Professional advice for all pool filters
  • Advice and sales of robots and automation
pool cleaners Mermaid Waters

pool services Mermaid Waters

Let us know, where do you need a...

Pool Service


Or contact us now
Call 07 5537 3341  

Pool Shop

Check out our filtration equipment, pool chemicals & other cool pool stuff available in our stores.

VIP Pool Service

Take the hassle out of pool maintenance. Check out our on-site VIP Regular Pool Service. We visit your suburb.

Active Pool Supplies pool servicing Mermaid Waters

Wonder which professional pool cleaning service looks after the most pools in Mermaid Waters, Gold Coast? Active Pool Supplies is regularly in the Mermaid Waters and looks after these pools in your area. Why aren't you using Active Pool Supplies for your pool service?

Street Pool Type Pool Surface Pool Size (L) Latest Service
Long Island Court, Mermaid Waters Family Pool Marblesheen 60000 2022
Keppel Court, Mermaid Waters Family Pool Pebble-crete 50000 2022
Lowanna Court, Mermaid Waters Lap Pool Pebble-crete 37800 2022
Oceanic Drive, Mermaid Waters Family Pool Tiled 55600 2022
Portobello Drive, Mermaid Waters Family Pool Tiled 50000 2022
Portobello Drive, Mermaid Waters Luxury Pool Tiled 65000 2021

 Frequently Asked Questions


Can Pool Water Kill Grass?

Saltwater chlorinators are popular choices when it comes to keeping Gold Coast pools sanitised. By converting salt to chlorine, this chlorinator is able to keep your pool healthy and clean. Though out team may not be gardeners, we've found over the years that the subsequent high levels of chlorine and concentrated amounts of salt can cause damage to your lawn. The important thing is to keep the chlorine level in the pool within the recommended range, and be a little bit careful when adding salt to the pool so that it doesn't spill directly on your grass. If you have any questions about pool care in Mermaid Waters, you can reach out to our team on (07) 5537 3341.

Are Pool Lights Considered Low Voltage?

Absolutely. It's safe to have pool lights in your pool, because these lights are low voltage. A transformer is used to reduce the voltage of the lights to a safe level of about 12 volts. Active Pool Supplies can provide modern LED pool lights with varying features, including the ability to change the colour of the light, and remote control. If you have questions about pool care in Mermaid Waters, contact the Active Pool Supplies team on (07) 5537 3341 today.

Can A Pool Cover Keep You And Your Pool Safe?

It's not enough to rely on a pool cover to keep yourself and anyone else safe around your pool. Requirements surrounding fencing and pool safety are made extremely clear in Australia's swimming pool safety laws. On its own, a pool cover will not prevent accidents from occurring. For help with pool covers and pool safety on the Gold Coast, come in and see the team here at Active Pool Supplies at our Bundall and Runaway Bay stores, or call us today on (07) 5537 3341.

Can I Prevent Algae From Growing In My Pool?

By using the right amount of sanitiser in your pool, you can keep the water balanced and healthy. You'll commonly want to use chlorine to achieve this, thanks to its ability to kill undesirable elements within your water, including algae, bacteria, and small organisms. Adding chlorine to your pool can be done in a variety of manners. In the past, pool owners would manually dose chlorine in liquid form on a very regular basis. Today, anyone with a Mermaid Waters pool is able to cut out the maintenance time with a filtration system fitted with a saltwater chlorinator. The chlorinator cell uses electrolysis to add salt to the pool water, creating a soluble hypochlorous gas that sanitises the pool water by removing algae and bacteria. For the chlorine to work effectively, the pool water must be balanced so that it remains at the optimal pH level. ou'll also need to ensure the water is being well filtered, ensuring that the dead algae and bacteria that become captured in the filter are routinely removed from the pool. Your pool will also benefit from good water flow and routine brushing of the walls and floor of the pool to remove debris, dirt, and dust.

Is It Bad For My Pool To Greatly Alter It's Chemical Balance Too Quickly?

It can be challenging to owner a pool, as they require large amounts of upkeep and maintenance to ensure they remain suitable for homeowners. Though you may want to try to speed through your maintenance commitments for your pool wherever you can, you might not be able to rush the process of balancing your pool's chemicals. Fortunately, to learn the best methods of keeping the balance in your pool's chemical levels, you won't need to look any further than Active Pool Supplies. For all pool care in Mermaid Waters, get in touch with our team on (07) 5537 3341.

It's best if you avoid changing the chemical balance of your pool by large amount in single passes. Make smaller changes instead by using smaller amounts of chemicals in any one attempt. Once you have, you should leave them to rest with a running filter for a few hours, and then test the water. Unlike making large changes, you'll be able to repeat this process continuously until you're entirely satisfied with the resultant chemical balance. It's possible that by adding large amounts of chemical in a single pass, you'll find yourself having made a large change that will be hard to correct. Don't make large changes to the chemical balance of your pool in a single pass if you're trying to keep it well-maintained.

Did you know this about Mermaid Waters?

Delivering high-quality pool products for so many years, we would love to help you maintain the cleanliness pool in Mermaid Waters. Our team of award-winning pool experts from the Gold Coast will provide you with excellent pool services and advises. Let us know what are your pool needs in Mermaid Waters and we'll provide it on time for you.

Located west of Mermaid Beach, Mermaid Waters is a residential suburb on the city of Gold Coast. It was officially named in 1981. This suburb entirely consists of canal estates and associated lakes. The 17-hectare freshwater Lake Hugh Muntz is within Mermaid Waters.

Mermaid Waters is home to two local shopping centres and a medium-sized shopping called Q Super Centre. There are also two state school in Mermaid Waters namely Miami State Primary School and the Merrimac State High School.

The two community infrastructures that border the suburb are the Waterways Community Centre and the Pacific Fair Shopping Centre which is one of the largest shopping centres in the city of Gold Coast.

Hosting sports events in the southern part of the city and is next to the Miami Olympic Swimming Pool is the Pizzey Park Sports Complex.

For your pool requirements and high-quality pool products in Mermaid Waters, Active Pools Supplies has it all. You can call us on 07 5537 3341.

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Phone number

07 5537 3341

Bundall Store

17 Upton Street, Bundall

Runaway Bay Store


Opening Hours

Monday to Friday - 8am to 5pm
Saturday - 8am to 3pm

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