To learn more about our Health and Hygiene policy in response to COVID-19, see details.
  Award Winning Experts in pool servicing and maintenance
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07 5537 3341

Active Pool Supplies - Gold Coast Pool Shop & Pool Cleaning

Pool Shop

Check out our filtration equipment, pool chemicals, accessories and other cool pool stuff available in our stores.

Pool Services

Take the hassle out of pool maintenance & check out our on-site pool services.

Pool Cleaning

For expert regular cleaning of your pool on the Gold Coast trust Active Pool Supplies.

Equipment Repairs

Bring your pool equipment into the store for repair or call us to visit and collect it.

Water Testing

Bring your water sample in for computerised analysis and expert advice

Pool School

Here’s some helpful information to assist you in looking after your pool

Let us know, where do you need a...

Pool Service

Or contact us now
Call 07 5537 3341  
Your pool is our priority

Quality service since 1981

At Active Pool Supplies, we go out of our way to be the number 1 provider of pool supplies and services on the Gold Coast.

Friendly Service

Our ethos at Active Pool Supplies is to treat your pool as if it were our own. We go out of our way to assist you in the most efficient and cost-effective way possible.

Depth of knowledge

We have recruited and trained the best talent, and we have more than 200 years of combined pool service expertise in our team. With so many years of pool experience there is nothing we have not seen. Nothing.

Gold Coast wide

With the largest fleet of Pool Service technicians on the Gold Coast, we service from Coomera in the North, to Robina in the South, and we can generally visit you within one day of contacting us.

Quality Equipment and Supplies

Over a long period of time we’ve identified the best equipment and suppliers in the Australian pool industry. Independently owned, we pick and choose the best, and provide you with quality products at genuine value for money.

The Gold Coast's biggest and best

Active Pool Supplies

We are the Gold Coast's biggest and longest serving pool supplies & services business (since 1981). We provide informed advice and genuine service to residential and commercial pool owners and operators from Robina to Coomera. We have two retail stores at Bundall and Runaway Bay, and 12 Service Vehicles to visit and attend to all your pool needs.

For pool servicing, pool chemicals, pool equipment and supplies, water testing or simply fixing a green or cloudy pool, feel free to call us on 07 5537 3341, or drop in to one of our retail stores at Bundall or Runaway Bay, and we'll be happy to help.


Our awards

Here are some of the awards we've won

APS Staff

Service Fleet

We can come to you to help with your pool.

Bundall Counter

Helpful advice

Visit us in store for some helpful advice.

Clients who trust
Active Pool Supplies

Hear from our satisfied customers


I didn't buy anything but I visited with a friend and his dad for their pool and they had a nice couch for us to sit on and watch an automated pool cl... more

Dylan Bishop

21 Jan 2020

My highest recommendation to APS Runaway Bay.
Cookie and Paul are so helpful & kind.
They take the time to be helpful and treat you with respect an... more

Judy Garnier

05 Jan 2020

We have been going to this shop for 25 years. Can never complain about the service or the staff. Have never been sold any other than what was required... more

scott McQueen

30 Dec 2019

Professional Memberships

See the pools we've transformed

Case Studies

What's hot at Active Pool Supplies, Gold Coast

News, Offers and Advice

Acid Wash pool cleaning Gold Coast

Is there a silver lining to the closure of your commercial pool?

The temporary closure of commercial pools presents a great opportunity to perform those maintenance tasks that have been put off, or cannot be done whilst the pool is operational. For example, If you have stains or calcium deposits on the surface, now would be the ideal time to drain and acid wash the interior. We can also attend to tile repairs, new light fittings, equipment upgrades or any other matter that is easier done while the pool is closed. Just give us a call to discuss. Come through to the website to see a time lapse video showing how clean your pool can become with an acid wash.

Pool shop at Bundall

Is Active Pool Supplies still open for business?

At this stage we are open and fully operational. We have updated our systems and processes to ensure we comply with social distancing and hygiene requirements. Our new processes include sanitising contact points on your equipment, we use our own cleaning equipment when on site, and we minimise face to face contact when we visit. In the event that the government instigates harsher lock down restrictions, we are advised the Pool and Spa Industry will be considered an 'Essential Service'. Rest assured that we have comprehensive records and photos of your pools on file, which will enable us to provide remote support effectively if required.

commercial pool maintenance Gold Coast

Can I simply drain the my commercial pool and leave it empty until the restrictions are lifted?

There are different circumstances for every pool, however, in most cases draining the pool will be detrimental. The main issues with draining the pool are: - The surface (i.e. Pebblecrete) will dry and shrink, causing it to delaminate from the concrete (see photo above). - There is a risk the pool shell can move due to the pressure of ground water under the pool. The water in the pool will normally negate this pressure, but draining the pool effectively turns it into a big boat, which will float out of the ground with enough pressure. - Rain and ground water will pool in the bottom of the shell when empty. Without filtration, this water will harbour mosquitos, algae and unwanted bacteria. Ground water is also high in mineral content that will stain the surface of the pool Please give us a call to discuss your individual circumstances.

Commercial pool water testing

Do I still need to maintain my commercial pool and spa?

Yes. If anything, it is more important now than it has ever been to make sure the pool and spa are sanitized and meet the required health guidelines. The chemicals and work required to achieve this may be reduced due to the reduction in bather load. Environmental factors such as weather will still cause contaminants to enter the pool. Adequate filtration and sanitation must be maintained.

Commercial pool care

Do I need to close my commercial pool during the Coronavirus pandemic?

In short, yes. In Queensland, the requirement to close pools applies to the following: - Public swimming pools and spa pools - Learn-to-swim pools - School swimming pools - Aquatic facilities in gyms or fitness centres - Some aquatic facilities associated with apartment blocks, retirement complexes and strata title and body corporate developments - Aquatic facilities associated with holiday accommodation, including holiday parks, hotels, holiday apartment complexes and motels - Water theme parks, with installations such as water slides, wave simulators and 'lazy river' pools - Hydrotherapy pools - Domestic pools when used for commercial purposes (such as private learn-to-swim classes) - Interactive water features For further detail, please refer to: Closure of Public Pools & Aquatic Facilities (Corona Virus Considerations). SPASA Australia


Active Pool Supplies' School

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Phone number

(07) 5537 3341

Bundall Store

17 Upton Street, Bundall

Runaway Bay Store

Opening Hours

Monday to Friday - 8am to 5pm
Saturday - 8am to 3pm
October to March: Sunday - 9am to 12pm

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