OUR NAME IS CHANGING, but we are still your local pool shop.

Starting January 8th 2024, our diverse retail locations will come together under a single identity: Direct Pool Supplies.
Visit the Direct Pool Supplies website to learn how this will benefit you.
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07 5537 3341

Active Pool Supplies - Gold Coast Pool Shop & Pool Cleaning

Runaway Bay Bundall

Pool Shop

Check out our filtration equipment, pool chemicals, accessories and other cool pool stuff available in our stores.

Pool Services

Take the hassle out of pool maintenance & check out our on-site pool services.

Pool Cleaning

For expert regular cleaning of your pool on the Gold Coast trust Active Pool Supplies.

Equipment Repairs

Bring your pool equipment into the store for repair or call us to visit and collect it.

Water Testing

Bring your water sample in for computerised analysis and expert advice

Tips & Advice

Here’s some helpful information to assist you in looking after your pool

Need a pool service?

Tell us your location

Or contact us now
Call 07 5537 3341  
The Gold Coast's biggest and best

Active Pool Supplies

We are the Gold Coast's biggest and longest serving pool supplies & services business (since 1981). We provide informed advice and genuine service to residential and commercial pool owners and operators from Robina to Coomera. We have two retail stores at Bundall and Runaway Bay, and 12 Service Vehicles to visit and attend to all your pool needs.

For pool servicing, pool chemicals, pool equipment and supplies, water testing or simply fixing a green or cloudy pool, feel free to call us on 07 5537 3341, or drop in to one of our retail stores at Bundall or Runaway Bay, and we'll be happy to help.

Your pool is our priority

Quality service since 1981

At Active Pool Supplies, we go out of our way to be the number 1 provider of pool supplies and services on the Gold Coast.

Friendly Service

Our ethos at Active Pool Supplies is to treat your pool as if it were our own. We go out of our way to assist you in the most efficient and cost-effective way possible.

Depth of knowledge

We have recruited and trained the best talent, and we have more than 200 years of combined pool service expertise in our team. With so many years of pool experience there is nothing we have not seen. Nothing.

Gold Coast wide

With the largest fleet of Pool Service technicians on the Gold Coast, we service from Coomera in the North, to Robina in the South, and we can generally visit you within one day of contacting us.

Quality Equipment and Supplies

Over a long period of time we’ve identified the best equipment and suppliers in the Australian pool industry. Independently owned, we pick and choose the best, and provide you with quality products at genuine value for money.


Our awards

Here are some of the awards we've won

APS Staff

Service Fleet

We can come to you to help with your pool.

Bundall Counter

Helpful advice

Visit us in store for some helpful advice.

Clients who trust
Active Pool Supplies

Hear from our satisfied customers


Dealing with all pool things myself, I have found the service, information and help from Active Pool Supplies in Bundall exceptional. They are never too busy to offer help or service when required.


13 Dec 2023

My pool was green.  Going to Active pool supplies and getting the correct chemicals to fix it was amazing.  Going from green to clear within 24 hours saved us.  The pool is good for summer.

   Active Pool Supplies reply logo Active Pool Supplies response: Hi Carol,
Thanks for the great review. We're glad your pool came back so quickly,
Feel free to return with a sample soon to ensure it all stays looking great.

Ms.Carol Evans

27 Nov 2023

A friendly and professional team who provide great service to their customers.  The team at APS provide practical, easy to understand advice plus written, step-by-step instructions on how to add chemicals, clea... more

Andrew wiltshire

20 Nov 2023

Professional Memberships

See the pools we've transformed

Case Studies

What's hot at Active Pool Supplies, Gold Coast

Offers & Promotions

Afterpay now available in store

Upgrade now with Afterpay!

Exciting news for our customers! We're thrilled to announce that you can now enjoy the convenience of shopping with Afterpay at our stores! Embrace flexible payment options that su ...

Read Full Offer

Staff and Community

Direct Pool supplies 3x4

We are now Direct Pool Supplies

Still your local pool shop. Now with BETTER ADVICE, RANGE, and PRICE! To enhance our customer service, we're excited to share a major milestone. Starting January 8th, 2024, our diverse retail locations will come together under a single identity: Direct Pool Supplies. Why is this change happening? Our mission has always been to provide you with the highest quality pool and spa supplies, backed by expert advice and unbeatable customer service. By bringing all our stores under the Direct Pool Supplies brand, we are strengthening our commitment to delivering exceptional value and an expanded range of products to meet all your pool and spa needs. What does this mean for you, our valued customer? - Greater Value - Expanded Range - More Technical Advice - Trust Australia-Wide We're Still Your Local Pool Shop, But Bigger and Better! While our name is changing, our commitment to you remains steadfast. We are still the same local team you've come to know and trust, but now we're backed by a bigger network, more resources, and a shared passion for pools and spas. Thank you for your continued support. We are excited about this new chapter and look forward to serving you as Direct Pool Supplies. Read more on the website.

Full Community Article
Chance of a cyclone forming

A cyclone this early?

Could it be that we're facing the first cyclone of the season just next week? It's unprecedented we are told that a cyclone could possibly form in the Coral Sea this coming week. It's very unusual confirmation of the El Nñ pattern that is now in operation across the Pacific.

Full Community Article
Casual shope assistant jobs

We are hiring!

... is friendly, proactive and wants to be part of something BIG? Active Pool Supplies is going through an exciting time of business growth this summer. ...

Full Community Article

Active Pool Supplies' Tips & Advice

Learn from the pros

preparing for a cyclone

Pool care for extreme weather and cyclones

If bad weather is looming, a storm on the radar or even a cyclone, what can you do to prepare the pool and surrounds for a weather event? Remove any loose items: With bad weather coming it's time to remove any toys, inflatable beds, floaties, or other items from the pool and surrounds to prevent them from blowing away or becoming projectiles in strong winds. Continues on the website...

Full Lesson

Cleaning Your Pool Properly Requires You To Have The Right Supplies On Hand

If you like looking after your own pool, appreciate that Active Pool Supplies has your back. Bring a sample of your pool water to our stores, and our team would be happy to test that sample for you and provide expert advice on how to get your water balanced. It might be time for a new pool pole, a leaf rake, a brush, or a pool vacuum too. We can help you with all that.

Full Lesson
What is El Nino

Forecasters are saying El Niño is on, so get ready for a dry summer.

We've all got used to hearing El Niño and La Niña in the media these days but what does it all mean? Saving you having to look it up on Wikipedia or ABC and wading through an intense technical explanation we have written up with this simplified version. What is El Niño? The Pacific Ocean undergoes cyclic changes which were labelled in Spanish many years ago as El Niño and La Niña. The two phases result from the ocean and atmosphere interacting with each other all the time and causing longer term weather patterns. It's not just a merry-go-round in the ocean, there is also a ferris wheel operating between ocean and sky. More on website

Full Lesson

 Frequently Asked Questions

Can Pool Water Kill Grass?

Most pools on the Gold Coast use a saltwater chlorinator to sanitise the pool. In very simple terms, this chlorinator converts salt to chlorine to keep your pool clean and healthy. Now, while we may not be gardeners, personal experience suggests that high levels of chlorine and concentrated amounts of salt will damage your lawn. The important thing is to keep the chlorine level in the pool within the recommended range, and be a little bit careful when adding salt to the pool so that it doesn't spill directly on your grass. For help with all pool care in Brisbane, call us today on (07) 5537 3341.

Are Pool Lights Low Voltage?

Yes. Pool lights are low voltage and therefore safe to have in your pool. The power is passed through a transformer which reduces the voltage to a safe level (typically 12 volt). Active Pool Supplies can provide modern LED pool lights with varying features, including the ability to change the colour of the light, and remote control. For all pool care in Brisbane, reach out to the Active Pool Supplies team on (07) 5537 3341.

Are Pool Covers Safe?

You should not rely on a pool cover to keep you or anyone else safe around the pool. Swimming pool safety laws are very prescriptive in detailing fencing and other safety matters. A pool cover will not stop accidents from occurring. For help with pool covers and pool safety on the Gold Coast, come in and see the team here at Active Pool Supplies at our Bundall and Runaway Bay stores, or call us today on (07) 5537 3341.

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Phone number

07 5537 3341

Bundall Store

17 Upton Street, Bundall

Runaway Bay Store

Opening Hours

Monday to Friday - 8am to 5pm
Saturday - 8am to 3pm

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