Friendly Service
Our ethos at Active Pool Supplies is to treat your pool as if it were our own. We go out of our way to assist you in the most efficient and cost-effective way possible.
To learn more about our Health and Hygiene policy in response to COVID-19, see details.
Active Pool Supplies - Gold Coast Pool Shop & Pool Cleaning
Let us know, where do you need a...
Pool Service
Or contact us now
Call 07 5537 3341
Call 07 5537 3341
Your pool is our priority
Quality service since 1981
At Active Pool Supplies, we go out of our way to be the number 1 provider of pool supplies and services on the Gold Coast.
Depth of knowledge
We have recruited and trained the best talent, and we have more than 200 years of combined pool service expertise in our team. With so many years of pool experience there is nothing we have not seen. Nothing.
Gold Coast wide
With the largest fleet of Pool Service technicians on the Gold Coast, we service from Coomera in the North, to Robina in the South, and we can generally visit you within one day of contacting us.
Quality Equipment and Supplies
Over a long period of time we’ve identified the best equipment and suppliers in the Australian pool industry. Independently owned, we pick and choose the best, and provide you with quality products at genuine value for money.
The Gold Coast's biggest
and best
Active Pool Supplies
We are the Gold Coast's biggest and longest serving pool supplies & services business (since 1981). We provide informed advice and genuine service to residential and commercial pool owners and operators from Robina to Coomera. We have two retail stores at Bundall and Runaway Bay, and 12 Service Vehicles to visit and attend to all your pool needs.
For pool servicing, pool chemicals, pool equipment and supplies, water testing or simply fixing a green or cloudy pool, feel free to call us on 07 5537 3341, or drop in to one of our retail stores at Bundall or Runaway Bay, and we'll be happy to help.
Our awards
Here are some of the awards we've won
Service Fleet
We can come to you to help with your pool.
Helpful advice
Visit us in store for some helpful advice.
Clients who trust
Active Pool Supplies
Hear from our satisfied customers
Reviews
Professional Memberships
See the pools we've transformed
Case Studies
Active Pool Supplies and The Southport School pools
Active Pool Supplies Gold Coast is honoured to be trusted to provide swimming pool services and suppl...
View project
Active Pool Supplies teaching the Trinity school pools
Active Pool Supplies is honoured to be trusted to provide swimming pool services and supplies to a nu...
View project
Aaron takes the plunge and converts his own pool to Mineral Swim
With all the talk and positive feedback from customers who have decided to convert their pools to "Mi...
View projectWhat's hot at Active Pool Supplies, Gold Coast
News, Offers and Advice
Is there a silver lining to the closure of your commercial pool?
The temporary closure of commercial pools presents a great opportunity to perform those maintenance tasks that have been put off, or cannot be done whilst the pool is operational. For example, If you have stains or calcium deposits on the surface, now would be the ideal time to drain and acid wash the interior. We can also attend to tile repairs, new light fittings, equipment upgrades or any other matter that is easier done while the pool is closed. Just give us a call to discuss. Come through to the website to see a time lapse video showing how clean your pool can become with an acid wash.
More
As manager of a commercial pool, what should I do during this time?
Keep up the maintenance of the pools and spas in your building. If you usually bring your water samples to the shop, it's safe to keep doing so. If you are on our regular maintenance program, we will continue as normal, to ensure the pools and spas are correctly maintained.
More
Is Active Pool Supplies still open for business?
At this stage we are open and fully operational. We have updated our systems and processes to ensure we comply with social distancing and hygiene requirements. Our new processes include sanitising contact points on your equipment, we use our own cleaning equipment when on site, and we minimise face to face contact when we visit. In the event that the government instigates harsher lock down restrictions, we are advised the Pool and Spa Industry will be considered an 'Essential Service'. Rest assured that we have comprehensive records and photos of your pools on file, which will enable us to provide remote support effectively if required.
More
Can I simply drain the my commercial pool and leave it empty until the restrictions are lifted?
There are different circumstances for every pool, however, in most cases draining the pool will be detrimental. The main issues with draining the pool are: - The surface (i.e. Pebblecrete) will dry and shrink, causing it to delaminate from the concrete (see photo above). - There is a risk the pool shell can move due to the pressure of ground water under the pool. The water in the pool will normally negate this pressure, but draining the pool effectively turns it into a big boat, which will float out of the ground with enough pressure. - Rain and ground water will pool in the bottom of the shell when empty. Without filtration, this water will harbour mosquitos, algae and unwanted bacteria. Ground water is also high in mineral content that will stain the surface of the pool Please give us a call to discuss your individual circumstances.
More
Do I still need to maintain my commercial pool and spa?
Yes. If anything, it is more important now than it has ever been to make sure the pool and spa are sanitized and meet the required health guidelines. The chemicals and work required to achieve this may be reduced due to the reduction in bather load. Environmental factors such as weather will still cause contaminants to enter the pool. Adequate filtration and sanitation must be maintained.
More
Do I need to close my commercial pool during the Coronavirus pandemic?
In short, yes. In Queensland, the requirement to close pools applies to the following: - Public swimming pools and spa pools - Learn-to-swim pools - School swimming pools - Aquatic facilities in gyms or fitness centres - Some aquatic facilities associated with apartment blocks, retirement complexes and strata title and body corporate developments - Aquatic facilities associated with holiday accommodation, including holiday parks, hotels, holiday apartment complexes and motels - Water theme parks, with installations such as water slides, wave simulators and 'lazy river' pools - Hydrotherapy pools - Domestic pools when used for commercial purposes (such as private learn-to-swim classes) - Interactive water features For further detail, please refer to: Closure of Public Pools & Aquatic Facilities (Corona Virus Considerations). SPASA Australia
MoreActive Pool Supplies' School
Learn from the pros
Pool Tips: My pool's gone to the dogs!
We sometimes have customers asking whether it's okay for the dog to swim in the pool. Our opinion is,...
Full Lesson
Pool Tips: My Pool's overflowing
The sight of an overflowing pool can cause concern, particularly if its your own! A pool that is fill...
Full Lesson
Pool Tips: How to prime your pool pump
We are all too familiar with the sound of a pool pump that is struggling for water or the drama of re...
Full Lesson
Pool Tips: Dealing with black spot algae
Few things are more pleasing to the eye than your perfectly presented pool and thus the arrival of Bl...
Full LessonContact us
Talk to the pool experts
Stay updated with the latest news and offers from Active Pool Supplies
Sign up for our newsletter: